> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sim.dune.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> Get help with Sim APIs through our support channels

<CardGroup cols={2}>
  <Card title="Support Email" icon="envelope" href="mailto:simsupport@dune.com">
    Email our team directly for technical support and questions
  </Card>

  <Card title="Telegram Community" icon="telegram" href="https://t.me/+nvyoX5xyxNwyNjU0">
    Join our developer community for discussions and peer support
  </Card>
</CardGroup>

## Email Support

For technical support, bug reports, or questions that aren't answered in the documentation, email our team directly.

<Card title="Contact Support" icon="envelope" href="mailto:simsupport@dune.com">
  Send an email to [simsupport@dune.com](mailto:simsupport@dune.com) for technical help
</Card>

## Developer Community

### Telegram

Join our active developer community for quick answers and code examples.

<Card title="Join Telegram Group" icon="telegram" href="https://t.me/+nvyoX5xyxNwyNjU0">
  Connect with other Sim developers
</Card>

## API Status

Check real-time status and uptime history for all Sim API endpoints.

<Card title="View API Status" icon="chart-line" href="https://status.sim.dune.com/">
  Monitor Sim APIs operational status
</Card>

## Rate Limits & Scaling

Your plan includes a monthly **Compute Unit (CU)** allowance. If you exceed your quota, requests may return errors unless your plan allows overage.

Track usage and manage your plan in the dashboard, and see our CU explainer for details:

<Columns>
  <Card title="Check Billing Page" icon="credit-card" href="https://sim.dune.com">
    View usage, quotas, and upgrade options
  </Card>

  <Card title="Compute Units" icon="books" href="/compute-units">
    Learn how CUs are calculated and billed
  </Card>
</Columns>